Implementation Services
Implementation Services
It-pro offers a range of services that go beyond deployment, helping you plan, implement, and integrate your solutions efficiently, in a way that’s practical for your business. We also provide the expertise to help you roll out your solutions effectively. We can do more than just get your software up and running. As part of the It-pro Professional Services suite of programs, we can help enhance your experience by bridging the gap between business and technology. Our consultants have a detailed knowledge of best practices and the processes associated with implementing business technology projects. Our Project and Program Management services can help ensure your project stays on track, maintains focus on the business outcome, and is delivered on time and on budget.Through It-pro Implementation Services, we work closely with you to deliver a solution that reflects the specific needs of your business, and aids in employee knowledge, internal adoption, and quality performance.
Like our software, our implementation services are scalable to meet your specific needs, and can include integrations for ERP, geospatial and other third-party systems.From our dedicated Implementation Services team to our 3-step implementation process, we will take the goals of your organization and craft software implementation that fits your needs. And we'll be beside you every step of the way with virtual and hands-on training to ensure successful, timely implementation.
Our 3-Step Implementation Process
Step 1: Planning
Project Scope, Gap Analysis and Data Analysis.
Step 2: Onboarding
Workshops, Data Upload, Configuration, Testing & Training.
Step 3: Go Live!
Project sign off and Support.
STEP 1 :-
Planning
Implementation starts with an orientation meeting to define roles, identify critical business goals and map out your implementation process. We may also begin initial data collection and review in this stage.
Project Scope
Using a default template that describes the delivery of Brightly solutions, we identify the overall scope of your project, including identification of the deliverables to be signed off at the final Project Sign Off stage.
Gap Analysis
We conduct an analysis and comparison of your current system to each Brightly solution to determine any gap between the two.
Data Analysis
Now you understand more about the Brightly implementation system, data can be extracted from your current systems and mapped to Brightly's solutions. Brightly's client environment is created and configured according to your organization's requirement.
STEP 2 :-
Onboarding
Now, implementation begins with product training through interactive classes, online help content, 1:1 consultative sessions and support as you need it to build your account (and even soft launch it).
Data Upload
After a final check of quality, data is easily uploaded into your Brightly client environment, with data validation checks performed by the system during the upload.
Configuration
Here we ensure all functionality is covered and ascertain the impact of the implementation overall so that areas which require extra attention are identified well in advance.
Workshops & Training
These sessions guide you through Brightly’s framework, processes and system, and provide an opportunity to discuss and address gaps identified in the preceding phase. After all testing is complete, your users receive training in all relevant Brightly aspects, and have ongoing access to the full suite of material available online via our Resource Library and Online Communities.
Testing
After all testing is complete, your users receive training and have ongoing access to the full suite of material available online via our learning management system.
STEP 3 :-
Go Live!
Start using your product to reach your goals, while we ensure all key milestones have been executed and continue to offer ongoing support and training. You and your team will have continual access to unlimited interactive online classes, as well as a project collaboration tool for implementation management.
Project Sign Off
When all project deliverables identified during Project Scope are covered, your implementation is signed off as complete.
Support
Our Legendary Support and Client Success teams are available to work with you long-term to ensure your organization continues to meet its asset.